Help Center

Web Hosting Questions

1What is the value of web hosting?
If you are starting a business or already running one in the real world, you need to set up an office or shop and sell your products. this also applies in the digital world you need a digital office or shop to sell your products and services which in this case is called a domain.
2What types of Web Hosting do we offer
Just like renting office space depends on your needs our services also range depending on your needs like storage space, email accounts and your budget.
3What is the difference between .com , .co.ke, .org e.t.c?
Each of these is what's called a Top Level Domain, or TLD. Domains ending with .COM are generally intended to be used for commercial businesses, Domains ending with .CO.KE are generally intended to be used for commercial businesses in kenya, thats why they're the most common domains in Kenya. .org for non profit organisations apart from these four (.co.ke, .com, .net and .org) there is a host of other domains available for anyone or business like .info .biz .ke e.t.c
4Can i transfer my domain from one provider to another ?
Yes. Domain transfer is an easy process you only need to request an EPP CODE from your current hosting provider, share that EPP CODE with us then leave the rest to us to give you a seamless transfer.

USSD & BULK SMS

1How does USSD work?
Unstructured Supplementary Service Data (USSD) is a communication technology that is used to send text between a mobile phone and an application program in the network. this technology is usefull for many business uses like: Getting feedback from a large pool of customers, Guiding users of a service to opt in or out
2What do i require for bulk SMS service?
You will need to purchase a sender ID please see details below: This can be done by getting a Sender ID, it enables you to brand your messages with your Organization name. Cost is KES 9,000.00 + 16% VAT = KES 10,440.00 one off payment we submit sender ID applications to your provider for the number you intend to use. The ID should not exceed 11 characters. Please find attached draft letter for sender ID.

Web Design Questions

1How long does it take to get a website?
we can get your website live as soon as 7 days after signing of the agreement.
2Can i get an app for my website?
Yes we can make you an app for your website. apart from that our websites are also built to adapt appropriately to any device including mobile phones.
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